cv998 Terms & Conditions

cv998 is a safe and reliable online casino and sports betting platform for players in Bangladesh. These terms and conditions (referred to as "Terms" hereafter) apply to the cv998 website, app, and all related services.

By using this website or service, you confirm that you have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please do not use the platform.

cv998 reserves the right to amend, modify, or update these Terms at any time without prior notice. Updated Terms take effect as soon as they are published on the website. Continued use of the platform after changes have been made means you have accepted the new Terms. It is therefore recommended that you visit this page regularly.

The following payment methods are supported for depositing funds at cv998: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank).

Deposited funds must come from the user's own account. Third-party payments are not accepted.

cv998 ensures that account verification is completed before processing withdrawal requests. Withdrawals are attempted using the same payment method that was used for the deposit. cv998 reserves the right to carry out additional verification on suspicious transactions even without a request.

All games at cv998 use certified Random Number Generator (RNG) technology, which ensures unbiased outcomes. Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — are regularly audited by independent world-class organizations.

If any player attempts to profit by exploiting a technical error, the funds obtained will be forfeited and the account may be suspended.

The following activities are strictly prohibited at cv998:

• Placing bets using bots, automated software, or artificial intelligence.
• Exploiting any game vulnerability or technical error.
• Colluding with other players to gain an unfair advantage.
• Conducting money laundering or any other illegal financial activity.
• Using multiple accounts to claim multiple bonuses.

If evidence is found of involvement in any of the above prohibited activities, the account will be permanently closed and all balances and bonuses will be forfeited.

cv998 allows betting on various sports events including cricket, football, and kabaddi. The following rules apply to sports betting:

• Once a bet is confirmed, cancellation is generally not possible; however, cv998 reserves the right to cancel a bet under specific circumstances.
• If an event is cancelled or postponed, the bet amount will be refunded, unless the event resumes within a specified period.
• If match-fixing or betting based on insider information is suspected, cv998 will cancel the relevant bet.
• Any bet may be cancelled due to odds errors or technical issues.

cv998 is not responsible for:

• Games being interrupted due to internet disconnection or technical errors.
• Transactions being delayed or failed due to issues with third-party payment service providers.
• Account credentials being lost due to the user's own negligence.
• Force majeure situations (natural disasters, cyberattacks, government directives, etc.).

If you have a complaint or dispute, first contact cv998's customer support. Our support team is available 24/7 via live chat and email in both Bengali and English. Email: [email protected].

If resolution through support is not possible, both parties will attempt to resolve the issue through an arbitration process.

cv998 reserves the right to suspend or close any account without giving reasons in the following situations:

• Violation of the Terms.
• Suspicion of fraud or dishonest activity.
• Due to regulatory or legal requirements.
• At the account holder's request.

Prior to account closure, the opportunity to withdraw any legitimate funds in the balance will be provided, unless a decision has been made to forfeit them due to fraud or breach of Terms.

These Terms constitute the entire agreement between cv998 and the user and supersede all previous oral or written agreements or understandings. If any part of these Terms is found to be invalid or unenforceable, it will not affect the validity of the remaining parts.