cv998's Privacy Policy

We may collect the following types of information during registration and use of the cv998 platform:

1.1 Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport details (for identity verification where applicable)
• Username and password (stored in encrypted form)

1.2 Financial Information

• Deposit and withdrawal transaction history
• Payment details provided via bKash, Nagad, Rocket, Upay, or bank transfer (we do not store full account numbers)
• Information on participation in bonuses and promotional activities

1.3 Usage Information

• IP address and device type
• Browser type, language settings, and operating system
• Time of site access, page visit patterns, and session duration
• Game play history and betting information
• Information collected through cookies and similar tracking technologies

We collect and use your information for the following legitimate purposes:

2.1 Account Management and Service Delivery

Information is essential for creating, verifying, and managing your account. We use your information to provide login, deposit, withdrawal, and gaming functions on cv998. This information is also needed to distribute bonuses and rewards correctly.

2.2 Identity and Age Verification

As part of responsible gaming, we ensure that every user is 21 years of age or older. Identity verification is used to prevent fraud and misuse.

2.3 Security and Fraud Prevention

We analyse usage data to ensure account security, prevent unauthorised access, and detect any suspicious activity. This keeps your assets protected.

2.4 Service Improvement

We analyse usage patterns to enrich your experience. This makes it easier to select games, improve the interface, and provide a customised experience.

2.5 Communication and Support

We use your email address to communicate with you — for important account-related notices, transaction confirmations, and support-related communication.

cv998 gives the highest priority to the security of your information. We use industry-standard technologies and practices:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• Data Encryption: Stored sensitive data, particularly passwords, is protected with strong hashing algorithms.
• Access Controls: Only authorised personnel can access your information, and only on a strict need-to-know basis.
• Regular Security Audits: Our systems are regularly tested and updated to stay protected against new threats.
• Firewall and Monitoring: A round-the-clock network monitoring system is in place that instantly detects unusual activity.

However, transmitting information over the internet is not entirely risk-free, and no method can guarantee 100% security. We are committed to ensuring protection to the extent that is technically possible.

cv998 never sells your personal information. However, in certain circumstances we may share necessary information with trusted third parties:

4.1 Payment Processors

Necessary information is shared with the relevant payment service providers to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer. These organisations are governed by their own privacy policies.

4.2 Technology and Service Partners

Only necessary information is shared with gaming software providers, identity verification agencies, and technology partners who assist in platform operations, and they operate under confidentiality agreements.

4.3 Legal Obligations

If a competent legal authority requests information through a lawful order, we are obliged to comply with applicable law. In such cases, we will provide only the information legally required.

4.4 Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the relevant parties, but the terms of this policy will remain in effect.

Our website uses cookies and similar technologies. Cookies are small text files stored on your device that improve the functionality of the site.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the site. They are used to maintain login status, handle security-related tasks, and manage sessions. There is no option to disable these cookies.

5.2 Functional Cookies

These cookies help remember your preferences (such as language or display settings) so that you do not need to reconfigure them on each visit.

5.3 Analytics Cookies

Analytics cookies are used to understand how users interact with the site. This data is collected in completely anonymous form and is used only to improve the site.

You can control or disable cookies by changing your browser settings. Please note, however, that disabling essential cookies may mean some important site features are unavailable to you.

We retain your information only for as long as it is necessary. The retention period is determined based on the following:

• The duration your account remains active
• The period specified by legal and regulatory requirements
• The time required for dispute resolution or claims processing
• The period necessary for fraud detection and prevention purposes

Even after your account is closed, some information may be retained for a specified period due to legal obligations. After the designated period, data is securely deleted.

As a user of cv998, you have the following rights:

7.1 Right to Access

If you wish to know what information we hold about you, you may request it at any time. We will provide a clear summary within a reasonable time.

7.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information due to legal obligations.

7.4 Right to Object to Processing

You may object to your information being used for marketing communications and can easily unsubscribe from such communications.

7.5 Right to Data Portability

You have the right to receive certain information about you in a structured, commonly used format.

To exercise these rights, contact us at [email protected] or use the site's 24/7 live chat support.

cv998 is an adult entertainment platform intended only for those aged 21 or older. We do not knowingly collect information from anyone under the age of 21.

Age verification is mandatory at registration. If it comes to our attention that information has been collected from a minor, that information will be deleted immediately and the associated account will be closed.

Our platform may occasionally contain references to third-party websites. cv998 has no control over the privacy practices of these external sites and is not responsible for them. We advise you to read the privacy policy of any external site before using it.

cv998 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A notice will be displayed when you log in to the site
• The date of the most recent update will be noted at the top of this page

If you continue to use the site after a revised policy is published, you will be considered to have accepted the new policy. We therefore recommend checking this page periodically.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: The site's 24/7 live chat support, available in Bengali and English

Our support team will process any data-related requests from you within a reasonable time.